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Managing your family members

Everyone who drives one of your cars can have their own CarCloud profile — their own dashboard, their own car, their own mileage.

By the end of this guide, you'll be able to:

  • See everyone on your account
  • Add a family member and invite them
  • Understand what each account status means
  • Remove someone who no longer needs access

Seeing everyone on your account

sc14From your Digital Garage, go to the drivers list. You'll see everyone with a profile on your account.

A registration in someone's row means a car is assigned to them. No registration means they don't have a car assigned yet.

What the statuses mean

  • Created — the profile exists, but they haven't been invited yet
  • Invited — they've been sent an invitation but haven't set up their password
  • Active — they've logged in and are using CarCloud

💡 Check the status before you act. Someone at Created needs an invite; someone at Invited needs a reminder, not a second invite.

Adding a family member

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  1. Click Add driver.
  2. Enter their email address, first name and last name.
  3. Select Auto Invite if you would like to send an invite once the details are saved.  If you want to manually invite the driver just select the save button.
  4. Confirm the details and save.

💡 Use an email address they actually check — it's how they'll receive their invitation and any reminders about their car.

Inviting them

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Adding someone creates their profile, but they can't log in until they're invited.

  1. Find the person, with status Created.
  2. Open the three-dot Actions menu on their row.
  3. Click Send invite.

If they've been invited already and haven't got round to it, use Re-invite instead.

Editing or removing someone

  1. Open the Actions menu on their row.
  2. Click Edit to change their name or details.
  3. Click Remove to take them off the account.

Removed people move to the Archive tab, so their history isn't lost.

💡 If someone's car is being passed to another family member, reassign the car first — see Managing your vehicles.

Exporting your list

Click Export to CSV to download everyone on your account as a spreadsheet.

What's next?

  • Send them Joining your family's CarCloud account so they know what to expect.
  • Assign them a car in Managing your vehicles.